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Shipping & Returns

Standard Warranty

Products sold by Bio-Logic Aqua Technologies are supported by our Standard Warranty unless otherwise indicated. Merchandise under our Standard Warranty may be returned within 30 days of the original invoice date for a refund. All returns require an RMA (Return Merchandise Authorization) number. Please email biologicaqua_webstore@yahoo.com

Physical Damage Policy

Physical damage to any product purchased at Bio-Logic Aqua Technologies will effectively void our Standard Warranty coverage.

Return Authorization

If you would like to return an item. Please fill out a "Return Authorization Request"

Free Shipping Restrictions

If using a free shipping coupon, please note that we will not honor that offer for UPS Next Day Air, 2nd Day Air, or 3 Day Select. Please select UPS Ground as your shipping option when checking out if you would like to ship UPS, or you can select any of the USPS options.

If you order over $50, you will be offered the option of free shipping. However, if you choose free shipping, we will ship whichever method (USPS or UPS) that is most economical, unless you have a preference and specify it in the comments section of your order.
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