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Shipping & Returns

Standard Warranty

Products sold by Bio-Logic Aqua Technologies are supported by our Standard Warranty unless otherwise indicated. Merchandise under our Standard Warranty may be returned within 30 days of the original invoice date for a refund. All returns require an RMA (Return Merchandise Authorization) number. Please email biologicaqua_webstore@yahoo.com

Physical Damage Policy

Physical damage to any product purchased at Bio-Logic Aqua Technologies will effectively void our Standard Warranty coverage.

Return Authorization

If you would like to return an item. Please fill out a "Return Authorization Request"

Free Shipping Restrictions

If using a free shipping coupon, please note that we will not honor that offer for UPS Next Day Air, 2nd Day Air, or 3 Day Select. We do not offer free shipping outside of the continental United States at this time.

If you order over $50, you will be offered the option of free shipping. However, if you choose free shipping, we will ship whichever method (USPS or UPS) that is most economical, unless you have a preference and specify it in the comments section of your order.
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